- Sector: precision mechanics
- Project followed in partnership with Nekte
Avimatic S.r.l. is a company specializing in high precision mechanical machining, which has decided to manage documents and processes related to non-compliance in the Quality Management System (QMS) environment with Globe Document Management Software.
The company wished to eliminate manual document exchange: so far, each stage of the documentation relating to the non-compliance was manually compiled and forwarded to the next person in charge of the process. This brought with it the risk of loss of documentation, lengthening of times and possible errors. Avimatic also wanted a tool that would make it faster and more efficient to create and manage the documentation needed to handle non-compliance.
The solution: Globe
The final choice of Avimatic fell on our solution for the intelligent management of documents, Globe.
Through the DMS, the company can now handle four different processes related to non-compliance in a QMS environment: inserting a non-conformity report, request for corrective action from non-compliance, reporting non-compliance to the supplier, and requesting derogation/concession.
By selecting a specific Action configured within Globe, you can enter all the information you need to create a Non-compliance report. Some fields will be automatically filled in by Globe after the user has selected the customer and the production job involved, while others will have to be filled in manually (eg descriptions). A workflow will guide the various users in completing the different phases of creating the non-conformance report (entering basic information, description of non-compliance, investigation and decision making, verifying the effectiveness and closure) and from the data entered at each stage an Excel template will be filled in by Globe.
This document may be enclosed with other documentation (eg photo) and will be automatically included in some Dossier (eg item dossier, customer dossier, vendor dossier, dossier, etc.).