Who we are

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Each company is unique, as are the challenges it faces every day: we at Arket know this well and we support you in achieving growth, innovation and simplification goals, which allow your company to be increasingly competitive on the market.

 

Understanding the specific needs and highlighting the peculiarities that distinguish your company are the foundations of our way of operating, because they represent the factors that can guarantee successful projects.

 

Our mission is to accompany you in a process of digital transformation of daily work, proposing the solutions and tools that can best adapt to the company’s way of being and operating, to help you achieve your goals with minimum effort.

What we do – our strategic vision

 

Arket was founded in 1998, to respond to the need of companies to be supported by a partner able to provide personalized and high-level consultancy for the digitization of business processes.

To achieve this goal in the best possible way, we needed adequate tools and technological solutions, which the market was unable to offer us.

We have therefore chosen to create a laboratory for the development of solutions for the management and automation of documents, processes and data, designed to streamline and make efficient the daily workflows of companies.

Today, ours is a double soul: we combine the consulting and analysis of business processes with proprietary software with high technological content, easy to use, powerful in functionality, flexible and simple to integrate.

We successfully target medium-large companies, attentive to innovation and belonging to diversified sectors: from large-scale distribution to metalworking, from steel mills and foundries to the textile and fashion sector, and in general to manufacturing, commercial and service companies.

How we work

We plan and build with you improvement and simplification paths, able to create a working environment in which people, their work and the role they play in the company are valued.

Arket is made up of people with heterogeneous and complementary experiences, able to guarantee concrete, quantifiable and measurable results.

 

We have learned much of what we are able to do from the companies that over the years have chosen to start a journey with us: we put ourselves in your shoes and thus we were able to increase our know-how on business processes, on the real needs of those who govern them and the people who are part of it.

We grow every day with you and we believe in the continuous improvement of the skills of our staff, the services we offer and the solutions we develop, to respond to the ever-changing needs of companies and reference markets.

 

Our solutions development laboratory is constantly in evolution, to always guarantee the best answers to the changes and problems you face every day.

The dialogue and constant comparison are the basis of the relationship with the client at all stages:

We study and analyze with you the initial need and the current workflows.
We identify any areas for improvement and bottlenecks.
We provide the necessary advice to define the objectives to be achieved and identify the best tools to implement, considering all the aspects involved in the change brought by the restructuring of business processes.
We give life to the project, integrating our solutions to your information system and adapting them to the peculiarities of the company: we implement, in a short time and with minimum effort, optimized workflows based on what emerged during the analysis phase.
After a few days from the go-live of the project, you will get the results you want and you can appreciate the benefits brought by the solutions implemented.
We support end users who will use our solutions in their daily work, with training sessions tailored to their needs.
We provide after-sales support and technical assistance, always ensuring the best operation.
Our customer care department is constantly at your disposal to meet any new needs.

The dialogue and constant comparison are the basis of the relationship with the client at all stages:

  • We study and analyze with you the initial need and the current workflows.
  • We identify any areas for improvement and bottlenecks.
  • We provide the necessary advice to define the objectives to be achieved and identify the best tools to implement, considering all the aspects involved in the change brought by the restructuring of business processes.
  • We give life to the project, integrating our solutions to your information system and adapting them to the peculiarities of the company: we implement, in a short time and with minimum effort, optimized workflows based on what emerged during the analysis phase.
  • After a few days from the go-live of the project, you will get the results you want and you can appreciate the benefits brought by the solutions implemented.
  • We support end users who will use our solutions in their daily work, with training sessions tailored to their needs.
  • We provide after-sales support and technical assistance, always ensuring the best operation.
  • Our customer care department is constantly at your disposal to meet any new needs.

Over the years, we have built together with our customers interesting projects and innovation paths, designed on their specific needs:

The importance of the human factor

 

In a technological environment such as the one in which we play our daily games, we often lose sight of the human factor and the importance of relationships: in Arket, on the other hand, we believe that technology must support the human element, the beating heart of every enterprise.

We leave a human trace in a digital world

We are convinced that human relationships are the fundamental prerequisites for facing any challenge: we take care, both within our staff and with our customers, of people and their experiences, because they are what enriches the professional background.

In our idea of a company there has always been the will and need to invest in people, in our team as well as in our customers’ businesses.

Those who choose us recognize themselves in this vision and are part of our team as a protagonist.

Our values

For Arket, responsibility is a supporting pillar, on which are based the relations with Customers, Collaborators and Business Partners: we have chosen to always be honest, precise and punctual in dealing with each other and we are committed to environment and the community, to make better the reality in which we operate every day.

For those who work in Arket, it is important to take care of others and of themselves: we want to be helpful in solving problems and bring a competitive advantage to those who collaborates with us, working hard to satisfy the customer and putting all our skills and experiences into play.

We are always ready to listen, collaborate and understand the needs and points of view of others. Always remembering that you cannot take care of the other without first taking care of yourself.

Our daily work is based on the principle of continuous improvement (of people, of the company, and of products): we are here to promote change, always ready to evolve and grow together with those who have chosen to start a journey with us.

We are a company full of initiative and willing to find the best solutions to difficulties.

Those who choose to collaborate with us want to build transparent and lasting relationships based on trust, sharing and dialogue.